We process and ship all non-customised product orders within 48 to 72 hours of receiving them on our website. Once dispatched, delivery within the NCR region typically takes 3 to 4 working days, while deliveries to locations outside NCR usually take 7 to 8 working days. Please note that our working days are Monday to Friday, excluding public holidays.
There may be slight delay in delivery occasionally around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.
We have tied up with all leading courier services in India like Bluedart, Fedex, DTDC, Delhivery etc. For International deliveries, we have partnered with DHL. We deliver across the globe.
For domestic (India only) orders, we have prepaid as well as Cash on Delivery option. Shipping is free for all PREPAID Orders above Rs 999. However, COD orders attract an additional charge of Rs 50 per order irrespective of the cart value.
For some of the states/union territories - Jammu and Kashmir, Andaman and Nicobar Islands, Assam, Manipur, Sikkim, Arunachal Pradesh, Meghalaya, Mizoram, Nagaland, Puducherry, Dadra and Nagar Haveli, Daman and Diu, Ladakh, Lakshadweep, Tripura – we charge flat Rs. 125 towards courier charge irrespective of order value. Cash on Delivery option is also not enabled for the above mentioned locations.
Charges for shipping outside India depends on product dimensions and weight.
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your order’s journey.
All products are processed, packed, and shipped from our operational address in India:
Powershot India Private Limited
D-46, 2nd Floor
Sector-6, Noida
Uttar Pradesh- 201301
India
Once your order is shipped, the tracking ID and our courier partner name are sent to you via email. We also share a valid tracking link from where you can track the current location of your shipment and expected date of delivery. Should you have any questions about your order dispatch, you can email us at info@kavipoetryart.in.
We accept all major debit & credit cards (including Mastercard, Visa & American Express), UPI and also provide Net Banking options across major banks.